A NOC, also referred to as a network operations center, is essentially a location where IT technicians provide services to perform remote monitoring as well as services to manage various softwares. In todays growing industry, IT services require Outsourced NOC Services teams to play an incredibly significant role within their operation. Their technicians are meant to resolve any issues that come up, monitor and manage endpoints, and try to prevent problems from keeping the systems running smoothly. These teams will play a crucial role in security activities and to provide backups along with helping with disaster recovery.
In-house Or Outsourced And Which Is Better?
Having in-house NOC offers the business the power to control its operations. However, it also comes with additional costs and responsibilities.
Even though it is mostly beneficial to have an in-house NOC, for some companies the responsibility of maintaining them can be too much. From the searching process of hiring the best staff, regular up-gradation, and in some cases even having to replace the technology being used, along with ensuring that the NOC is also being managed properly, it eventually takes away a companies ability to focus on its primary mission and the growth of the business. This distraction and cost is what drives companies to switch to outsourced NOC services instead.
Below we have listed some of the other benefits of having an outsourced NOC services:
Outsourced NOC services lower the risk and the expenses are a lot more easily calculated more consistently. Taking a NOC approach allows you to operate at your full potential and receive support at any time, from the veteran experts within the field. You will also get all of this at a fraction of the cost of an in-house NOC.
This can help in conserving capital and lowers the upfront cost since they have the benefit of making the NOC an ongoing OPEX expense. They reduce administrative overhead and HR costs as well.
● Let you focus on your primary goals:
Outsourced NOC services allow you to focus on your businesses growth and still get the high-level infrastructure that you need from IT Services, all while also emptying your valuable IT resources to get them working on projects for your business goals, rather than wasting time chasing infrastructure issues.
● Helps with your evolving infrastructure:
With your growing business, your infrastructure needs to grow just as rapidly. An outsourced NOC service helps you rapidly respond to your changing needs and helps support new business initiatives. Sometimes they can even speed up your time-to-market while you design new services and products for your customers!
To summarize all of the points we made above, outsourced NOC services altogether add up to be a better response and provide proactive support when it comes to dealing with infrastructure-related issues. Outsourced NOC service providers are dedicated to the task at hand and will be there for you and your business whenever you need them to be. They are experts in their jobs, possess the toolset required, and have the capabilities to deliver. High availability NOC services are the prime focus of the business model.